Claim Policy (Read Before Opening Your Package)
To process any claims for missing, incorrect, or damaged items, you must provide a clear video recording of yourself opening the package upon delivery. The video must show:
-The sealed package before opening
-The entire unboxing process
-The entire unboxing process the counting or weighing of all products received
⚠️Without this video, we cannot approve refunds, reships, or replacements. This policy protects both you and our shipping team from any errors or disputes.⚠️
